Resident Advisor

About RA Resident Advisor has been a home for electronic music culture since 2001. Event discovery, ticketing, news and long-form editorial, artist profiles, original films, and a weekly mix series two decades deep. Around 7 million people use the web platform every month, with a wider audience across our apps and other channels. Underneath the platform sits a network of contributors and city managers across dozens of cities, which is how we stay connected to the scenes we cover rather than reporting on them from a distance. RA is 25 years old, independent, B.Corp certified and intent on being indispensable to the artists, promoters and audiences who make this culture.   Purpose of the role RA runs a global ticketing marketplace. Money moves, tickets scan at the door, and events sell out in minutes. The Chief Technical Officer owns the systems behind that: engineering across web, apps and core platform, the infrastructure underneath, and how quickly and safely...

About RA Resident Advisor has been a home for electronic music culture since 2001. Event discovery, ticketing, news and long-form editorial, artist profiles, original films, and a weekly mix series two decades deep. Around 7 million people use the web platform every month, with a wider audience across our apps and other channels. Underneath the platform sits a network of contributors and city managers across dozens of cities, which is how we stay connected to the scenes we cover rather than reporting on them from a distance. RA is 25 years old, independent, B.Corp certified and intent on being indispensable to the artists, promoters and audiences who make this culture. Purpose of the role RA's platform is the product people experience: the RA Guide apps, , the tools promoters use to run their businesses, and the support that sits behind all of it, serving fans and promoters across more than 50 countries. The Chief Platform Officer owns how that platform...

About RA Resident Advisor has been a home for electronic music culture since 2001. Event discovery, ticketing, news and long-form editorial, artist profiles, original films, and a weekly mix series two decades deep. Around 7 million people use the web platform every month, with a wider audience across our apps and other channels. Underneath the platform sits a network of contributors and city managers across dozens of cities, which is how we stay connected to the scenes we cover rather than reporting on them from a distance. RA is 25 years old, independent, B.Corp certified and intent on being indispensable to the artists, promoters and audiences who make this culture.   About this role Today, RA operates a complex global business spanning ticketing, media, events, agency services and software. Hundreds of millions move through our platform each year across multiple markets, entities, currencies and payment flows. As we enter our next phase, the challenge is...

Description About RA Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years. Purpose of the role Following RA’s soft launch in Japan, we’re looking forward to offering our full list of services to the Japanese electronic music community soon. This entry-level position, based in Naarm, Australia, will support our Support team across the Oceania region and Japan, helping to maintain RA’s industry-leading service levels. Playing a vital part in the daily operations of one of RA’s most dynamic teams, the Platform Support Advisor will be responsible for day-to-day promoter and customer support and administration across both markets....

About RA Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years. Purpose of the role Following RA’s soft launch in Japan, we’re looking forward to offering our full list of services to the Japanese electronic music community soon. This entry-level position, based in Tokyo, will support our Support team locally and globally to help maintain RA’s industry-leading service levels. Playing a vital part in the daily operations of one of RA’s most dynamic teams, the Platform Support Advisor will be responsible for day-to-day promoter and customer support and administration. Key responsibilities Deal with customer ticketing...